Effective Date: February 26, 2025


At play with ai .io, operated by Bytesis Ltd and Softx Ltd (jointly, "we," "us," or "play with ai"), located at 4th Floor, Rayerbag Complex, Jatrabari, Dhaka-1362, Dhaka, Bangladesh, we are committed to transparency regarding your data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. Contact us at support@playwithai.io or +8801608060430.


Information We Collect


  1. Personal Information:
    • Registration Data: Name, email, phone number, billing details (via bKash, Nagad, Stripe).

    • Verification Data: Email or phone confirmation details.

    • Account Activity: Login times, IP addresses, device info.

  1. Content Data: All Input and Output you generate via our AI tools.

  1. Usage Data: Browsing history, interactions, preferences, and analytics within the Services.

  1. Third-Party Data: Information from third-party APIs or services integrated into our platform.

  1. Other: Cookies, web beacons, and any data you voluntarily provide (e.g., feedback).

How We Collect It


  • Directly from you (e.g., account creation, payments).

  • Automatically via tracking technologies and Service usage.

  • From third-party partners (e.g., API providers, payment processors).

How We Use Your Information


We use your data to:


  1. Provide, maintain, and enhance the Services.

  1. Process payments and manage subscriptions.

  1. Personalize your experience and improve AI functionality (via third-party providers).

  1. Conduct marketing and notify you of updates or promotions (with opt-out options).

  1. Ensure security, detect fraud, and enforce our Terms.

  1. Comply with legal obligations and resolve disputes.

Sharing Your Information


We may share your data with:


  1. Third-Party Providers: AI tool providers (e.g., OpenAI, Mistral AI), payment processors, and hosting services, bound by their own terms and privacy policies.

  1. Affiliates: Within Bytesis Ltd and Softx Ltd for operational purposes.

  1. Legal Authorities: If required by law or to protect our rights, safety, or property.

  1. Business Transfers: In case of mergers, acquisitions, or asset sales.

Your Choices


  • Opt-Out: Disable Content use for AI training (where offered by third parties) or marketing via account settings or support@playwithai.io.

  • Access: Request your data by emailing us.

  • Deletion: Request account deletion, subject to legal retention requirements.

Data Security


We use industry-standard measures (encryption, access controls) to protect your data, but no system is fully secure. You use the Services at your own risk.


International Data Transfers


Your data may be processed globally, including outside Bangladesh. We comply with applicable data transfer laws, but protections may vary by jurisdiction.


Children’s Privacy


Our Services are not for users under 13. We do not knowingly collect their data and will delete it upon discovery.


Retention


We retain data as needed for Service delivery, legal compliance, or business purposes, deleting it thereafter unless required otherwise.


Third-Party Services


Links or integrations with third-party services (e.g., APIs) are governed by their privacy policies, not ours.


Cookies and Tracking


We use cookies and similar technologies for functionality, analytics, and marketing. Adjust your browser settings to manage them.


Changes to This Policy


We may update this Policy with 30 days’ notice for material changes via email or in-Service alerts. Continued use post-update implies consent.


Governing Law


This Policy is governed by Bangladeshi law, with local laws applying where mandatory based on your residence.


Contact Us


Reach us at support@playwithai.io or +8801608060430 for questions or concerns.